You have Lawmatics, or you're about to, but it's either not fully built out, not being used the way it should, or nobody's actually responsible for keeping it running. That's costing you leads and time you don't have to spare.
Once setup is complete, you can choose between two level of ownership:
Add-On: Reporting (add-on, weekly/monthly/quarterly/annual)
Operational and intake dashboards, tracking intake flow and call activity, monitoring lead-to-consult-to-retained performance, and reports that actually explain what the numbers mean.
Maintenance keeps your existing system running, updates, edits, break/fix support, staff guidance. Ownership goes further, we take full responsibility for your Lawmatics configuration and continuously optimize it, not just keep it from breaking.
During Setup (Phase I and II), expect more involvement upfront, we need your input on how intake and workflows should actually run.
Once you're on Maintenance or Ownership, you're kept in the loop through our regular management meeting, not pulled into the day-to-day system work.
Phase I starts with a full assessment, we review your existing setup, map your intake and workflow processes, and flag gaps or risks. You'll get a written roadmap before any implementation work begins. If you skip straight to Maintenance or Ownership because Lawmatics is already built, timeline is faster, closer to what we outlined for HR onboarding.
Either. If it's not built yet, we start with Phase I (Assessment) and Phase II (Implementation). If it's already built but underused or messy, we start with an audit and go from there under Maintenance or Ownership.
Either of us can end the agreement with 30 days' written notice. That covers you if it's not the right fit.
That said, we'd recommend giving it at least 3 months before deciding. Month one is rapport-building and understanding your firm, not full execution yet. Some firms start feeling things come off their plate by month two, but by month three, it's consistently noticeable. Leaving earlier means judging the service before it's had the chance to actually run.
Any work already invoiced remains payable, and if you cancel mid-month, that month's fee is still due.
I niche into two industries: Law Firms and Mental Health Clinics, with a stronger focus on Law Firms. I'm usually the right fit for firms with 2 to 20 employees. Past that, most firms outgrow what I offer, and honestly, I'm happy to see them off and welcome a new client in.
Reychell's work was exemplary.
She is a fast learner. She figured out how our business worked in record time and was able to offer great suggestions to make the office more efficient. I recommend her services.
Reychell engineered everything about Lawmatics. From email campaigns, drip campaigns, reach outs, scripts, which we still use today.
I could just tell her what's not working and she'll figure out how to solve it.
She did everything for me, not just Lawmatics. She was like my first hire and there were no departments. It was just her, me and two other people in production.
She started off as a hire for Lawmatics but she has been able to take a lot of things off of my plate one at a time.